Help & FAQs

Welcome to ThemePlug Help

Find answers to common questions about your ThemePlug Shopify theme, installation, customization, and digital downloads.

How do I purchase ThemePlug?

Visit our product page, review the theme’s features and requirements, and complete your purchase through our secure Shopify checkout. The listed price is a one-time payment of $49.

How do I download my theme?

After completing your purchase, follow the digital download instructions provided with your order. Save the theme ZIP file and installation guide to your device.

How do I install ThemePlug?

Log in to your Shopify admin, navigate to Online Store → Themes, and use the option to upload a theme ZIP file. Preview your theme before publishing it to your live storefront.

Can I customize the design?

Yes. ThemePlug is designed to give your storefront a distinctive, futuristic aesthetic. Available customization options depend on the settings and features included in your version of the theme.

How does the built-in music player work?

The music player is designed to bring audio into your storefront experience. Refer to the included setup guide for instructions on configuring supported audio files and player settings. Make sure you have the necessary rights to use any music you upload.

Does ThemePlug work on mobile devices?

ThemePlug is designed with responsive layouts for mobile and desktop storefronts. We recommend previewing your store on different screen sizes before publishing.

Can I use ThemePlug on multiple stores?

Your purchase is subject to the license included with the theme. Review the license terms before installing or using the theme on additional stores. Contact us if you need clarification.

What if my download doesn’t work?

Check your order confirmation and digital download link first. If you continue to experience issues, contact ThemePlug with your order number and a description of the problem.

Where can I find updates and support?

Refer to the support and update terms included with your purchase. Any updates, compatibility fixes, or additional assistance will be provided according to those terms.

Need more help?

Contact ThemePlug using the contact information listed on our website. Include your order number, if available, and a brief description of your question.

For your security, never send your Shopify password or full payment-card details.

ThemePlug — Your Store. Your Sound. Your Identity.